Terms and Conditions

Last updated: July 6, 2026

Welcome to itstoenjoy.com (“the Site”), operated by Its To Enjoy LLC (“the Company,” “we,” or “our”), under the itsEnjoy & Go brand, dedicated to selling flash-frozen (ultra-frozen) food in the Miami, Florida area.

By accessing or using this website and placing an order, you agree to be bound by the following Terms and Conditions (“Terms”). If you do not agree with any of these terms, please refrain from using our website or services.

1. Purpose

Its To Enjoy LLC sells flash-frozen food through its website, offering a sales and delivery service within its coverage area in Miami, Florida, either directly or through partner delivery platforms, for example, Uber Eats.

2. Eligibility

To place orders on itstoenjoy.com, you represent that:

  • You are at least 18 years old, or have the consent of a responsible adult.
  • You provide truthful, accurate, and complete information when registering or placing an order.
  • You will use the Site in accordance with applicable law and these Terms.

3. Products and Availability

  • All products offered are flash-frozen foods, made without artificial preservatives, as described on each product page.
  • Product availability may vary without notice due to stock, production, or logistical conditions.
  • We reserve the right to modify, discontinue, or update the menu and product descriptions at any time.
  • Product images are for reference only; minor variations in presentation may occur.

4. Prices and Payments

  • Prices are listed in U.S. dollars (USD) and include applicable taxes unless otherwise stated.
  • We reserve the right to change prices at any time without notice, without affecting orders already confirmed.
  • Payment is processed through secure third-party providers at the time the order is placed, or through the delivery platform used, as applicable.
  • We do not store full payment card data.

5. Orders and Confirmation

  • Every order placed through the Site or partner platforms is subject to confirmation and availability.
  • We reserve the right to refuse or cancel any order for reasons such as pricing errors, lack of inventory, suspected fraud, or inability to deliver to the address provided.
  • If the Company cancels an order, the amount paid will be refunded via the original payment method.

6. Delivery

  • Orders are delivered within the designated coverage area in Miami, Florida.
  • Delivery times are estimates and may vary due to factors such as traffic, weather, or demand.
  • Because our products are flash-frozen foods, it is the customer’s responsibility to be available to receive the order and to store it properly in the freezer or refrigerator immediately upon delivery.
  • The Company is not responsible for product spoilage after delivery if recommended cold-chain conditions are not maintained.
  • When an order is placed through partner delivery platforms, for example, Uber Eats, that platform’s delivery times, conditions, and policies also apply.

7. Food Quality and Safety

  • Our products are prepared and stored in accordance with applicable food handling and safety regulations in the State of Florida.
  • Customers are encouraged to review the ingredients and allergen information listed for each product before purchasing.
  • The Company does not guarantee the complete absence of allergen traces, as products may be made in facilities that process multiple ingredients.
  • Any complaint regarding product quality or condition must be reported within 24 hours of delivery, with photographic evidence when possible.

8. Cancellations, Returns, and Refunds

  • Due to the perishable nature of flash-frozen products, returns are not accepted once an order has been delivered, except for confirmed quality defects or an order error attributable to the Company.
  • Cancellation requests must be made before the order has been dispatched or prepared; once delivery is in process, it cannot be canceled.
  • Approved refunds will be processed within a reasonable timeframe to the original payment method.

9. Use of the Website

By using itstoenjoy.com, you agree not to:

  • Use the Site for illegal or fraudulent purposes.
  • Attempt to gain unauthorized access to systems, accounts, or data belonging to other users.
  • Copy, reproduce, or distribute the Site’s content without prior authorization.
  • Interfere with the normal operation of the Site, including introducing viruses, attacks, unauthorized scraping, or similar actions.

10. Intellectual Property

All content on the Site, including text, logos, the itsEnjoy & Go brand, images, design, recipes, and graphic materials, is the property of Its To Enjoy LLC or its licensors and is protected by applicable intellectual property laws. Reproduction, in whole or in part, without express written authorization is prohibited.

11. User Accounts

If the Site allows account creation, you are responsible for maintaining the confidentiality of your login credentials and for all activity under your account. You must notify us immediately of any unauthorized use.

12. Limitation of Liability

To the maximum extent permitted by applicable law:

  • Its To Enjoy LLC will not be liable for indirect, incidental, special, or consequential damages arising from use of the Site or the products purchased.
  • The Company’s total liability for any claim will be limited to the amount paid for the specific order giving rise to the claim.
  • We do not guarantee that the Site will be free of errors or interruptions at all times.

13. Indemnification

You agree to indemnify and hold harmless Its To Enjoy LLC, its officers, employees, and affiliates from any claim, damage, or expense, including reasonable legal fees, arising from your breach of these Terms or misuse of the Site.

14. Changes to These Terms

We reserve the right to modify these Terms at any time. Changes will take effect upon posting to the Site with a revised “last updated” date. Continued use of the Site after such changes constitutes acceptance of the new Terms.

15. Governing Law and Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of the State of Florida, United States, without giving effect to its conflict of laws provisions. Any dispute arising from these Terms shall be subject to the exclusive jurisdiction of the competent courts of Miami-Dade County, Florida.

16. Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.

17. Contact Us

For questions regarding these Terms and Conditions, you may contact us at:

Its To Enjoy LLC
Email: info@itstoenjoy.com
Website: https://itstoenjoy.com