Privacy Policy

Last updated: July 6, 2026

Its To Enjoy LLC (“we,” “us,” or “the Company”), operator of the itsEnjoy & Go brand and the itstoenjoy.com website, is committed to protecting the privacy of our customers and visitors.

This Privacy Policy describes how we collect, use, store, and protect your personal information when you use our website, place orders for frozen food, or otherwise interact with our services.

By using itstoenjoy.com, you agree to the practices described in this policy.

1. Information We Collect

1.1 Information You Provide Directly

We may collect the following information directly from you:

  • Full name
  • Email address
  • Phone number
  • Delivery and billing address
  • Payment information
    (processed by secure third-party providers; we do not store full card numbers)
  • Dietary preferences, allergies, or restrictions you voluntarily share
  • Communications you send us, including emails, contact forms, or chat messages

1.2 Information Collected Automatically

When you use our website, we may automatically collect:

  • IP address
  • Browser and device type
  • Pages visited and browsing time
  • Cookies and similar technologies
    (see Section 5)

1.3 Information from Third Parties

If you place your order through partner platforms, such as Uber Eats, we may receive order and contact information from those platforms. This information is also subject to their own privacy policies.

2. How We Use Your Information

We use your information to:

  • Process and deliver your frozen food orders
  • Communicate with you about your order status
  • Provide customer support
  • Send promotions, newsletters, or updates
    (only if you have opted in)
  • Improve our website, products, and user experience
  • Comply with legal, tax, and regulatory obligations
  • Prevent fraud and protect the security of our systems

3. Legal Basis for Processing

We collect and process your information based on:

  • Performance of a contract, such as processing your order
  • Your consent, including for marketing and non-essential cookies
  • Our legitimate interests, such as security and service improvement
  • Compliance with legal obligations

4. Who We Share Your Information With

We do not sell your personal information.

We may share your information only with:

  • Service providers: payment processors, delivery platforms such as Uber Eats, hosting providers such as Shopify, and messaging or chatbot services
  • Legal authorities: when required by law or to protect our rights
  • Business partners: only with your explicit consent

All third parties with access to your information are contractually obligated to protect it and use it only for the agreed purposes.

5. Cookies and Tracking Technologies

Our website uses cookies to:

  • Maintain your session and shopping cart
  • Remember your preferences
  • Analyze site traffic through analytics tools

You may configure your browser to reject cookies, though this may affect site functionality.

6. Data Security

We implement reasonable technical and organizational measures, including encryption, restricted access, and certified payment providers, to protect your information against unauthorized access, loss, or alteration.

However, no system is completely foolproof.

7. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes described in this policy, or as required by applicable law, such as accounting or tax obligations.

8. Your Rights

Depending on your location, you may have the right to:

  • Access the information we hold about you
  • Request correction or updating of your data
  • Request deletion of your data
  • Withdraw your consent to marketing at any time
  • Object to the processing of your data

To exercise these rights, contact us at the address listed in Section 11.

9. Children’s Privacy

Our services are not directed at children under 13.

We do not knowingly collect information from minors. If you become aware that a minor has provided us with personal data, please contact us so we can remove it.

10. Changes to This Policy

We may update this Privacy Policy from time to time.

Any changes will be posted on this page with a revised “last updated” date. We encourage you to review it periodically.

11. Contact Us

If you have questions, concerns, or wish to exercise your rights regarding your personal information, please contact us:

Its To Enjoy LLC
Email: management@itstoenjoy.com
Website: https://itstoenjoy.com